Find answers to the questions we hear most often about our freight transportation services. If you do not see what you need here, our team is available at 1-800-350-3878 or info@kargoza.com.
General Questions
What services do you offer?
We provide full truckload (FTL), less-than-truckload (LTL), refrigerated, expedited, regional, and long-haul freight services across all 48 contiguous United States.
What areas do you serve?
We cover all 48 contiguous US states through a network of company equipment and vetted carrier partners. Service density is highest along major interstate corridors and around regional distribution hubs.
How do I get a quote?
You can request a rate through our online Request a Quote form or by calling 1-800-350-3878. Please have the origin, destination, commodity, weight, and any special handling details ready so we can return an accurate rate.
Shipping & Operations
What is the difference between FTL and LTL?
FTL (full truckload) means your freight occupies the entire trailer. LTL (less-than-truckload) is for smaller shipments that are consolidated with other freight on the same trailer. FTL is typically faster and involves fewer handling points; LTL is generally more economical for smaller loads.
Do you offer tracking?
Yes. We provide shipment status updates so you can monitor your freight from dispatch through delivery. Your assigned operations contact can also give you the latest status at any time.
How long does delivery take?
Transit times depend on the lane, the service selected, and current market conditions. Regional lanes are typically shorter, while cross-country lanes take longer. Your operations contact can give you a more specific estimate when you book.
Do you handle refrigerated freight?
Yes. We offer refrigerated service for temperature-sensitive cargo, with continuous temperature monitoring available on request. Talk to us about your specific commodity and temperature range when you request a quote.
Payment & Insurance
What payment methods do you accept?
We accept major credit cards, ACH bank transfers, and offer NET 30 terms for qualified shippers. Payment terms are confirmed during onboarding.
Is my cargo insured?
Yes. Shipments include standard cargo insurance, and additional coverage can be arranged on request. Certificates of insurance are available for your records.
Contact Us
For anything not covered here, reach out at info@kargoza.com or call 1-800-350-3878. Our dispatch team is available 24/7.